Customer Return Policy
Within 30 days of receipt of your shipment, you may return unworn merchandise in the original box/package for a full refund. We’ll even refund the shipping cost if the return is a result of our error or a manufacturer’s defect. If we shipped the correct merchandise but you are dissatisfied with the size, color, style or fit – we will not reimburse shipping charges. Refunds typically take 3-5 business days.
Merchandise Return Options:
Option 1: Return the product
You may return any item or purchased from the site to us . We will handle the return. Refunds are provided on unworn merchandise in the original box/package with positive ID and phone number. Bring the Packing List with you as the we will use it as a receipt.
Option 2: Mail Returns.
Use a strong carton, secured with tape.
Enclose the unworn merchandise in the original box/packing along with the merchandise return form you printed from the links below depending on whether you are a Registered User or a Guest User. Be sure to either include your Packing List with your order or write your order # on the Return Form. Again, if the return is our fault or a manufacturer’s defect, we will also refund the shipping cost.
Apply the return label. Please affix the appropriate postage. The package will not be delivered without postage.
Sorry, we cannot accept C.O.D. returns.
We will do everything possible to expedite the handling of your return. Please allow sufficient time to receive and inspect the merchandise and follow your instructions correctly.
We will notify you via E-mail of the return/refund once it is processed.
Option 3: Call customer service for assistance.
If you wish to speak to a customer service representative about returning an item, please contact nikesummer.com